In short, we don’t share or sell your personal information to advertisers or third parties outside of the need to process and fulfill an order and will only do so in the very unlikely event that we’re pressed to comply with a law enforcement request, subpoena or search warrant.
In placing an order through our website, you’re using both Big Cartel and PayPal. You can find more about their respective privacy, cookie and data retention policies here and here. Additionally, GoDaddy hosts SkeltonCrewStudio.com and provides the platform to send the studio newsletters and you can find its policies here.
We mainly use USPS and UPS, and on a limited basis, Stamps.com, to ship orders.
If you’ve purchased from us via our eBay storefront, you’ll find eBay’s policies here.
This studio policy may be updated periodically to reflect new laws or practices.
How we use your data
First and foremost, to ship your order.
We may in rare cases reach out to confirm an address or relay information related to your order. (For instance, if there’s been a shipping delay.)
After non-EU customers make a purchase, we add your email address to our mailing list for the regular studio newsletter.
EU customers will need to send us a separate email after placing an order if they’d like to become part of that mailing list.
We also retain access to your physical mailing address for several years via PayPal and Big Cartel and, for U.S. customers, will occasionally send out studio promotional and customer appreciation postcards.
Please note that we never have access to sensitive information like bank account or credit card numbers or passwords — that’s entirely between you and PayPal.
Your rights as a customer
You may request we edit or delete your information at any time, either from Big Cartel or from the studio mailing list by contacting us directly at firstname.lastname@example.org.
Additionally, each newsletter also includes an “unsubscribe” button at the bottom.
Please send any questions, concerns or privacy-related inquiries to:
Skelton Crew Studio
ATTN: Privacy Compliance Officer
P.O. Box 105
Litchfield, ME 04350